Privacy Policy

Effective Date: 07/22/2025

1. Introduction

Welcome to Bradley’s Gourmet Coffee & More (“we,” “us,” “our”). We’re committed to safeguarding your privacy in compliance with U.S. state laws—including California, Virginia, Colorado, Connecticut—and the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

a. Personal Information You Provide

• Contact details: name, email, phone, postal address (e.g., for email newsletters or contact forms) 

• Transaction data (e.g., purchases or orders)

• Communication content (emails, messages, feedback)

b. Automatically Collected Data

• Device & browser info (IP address, browser type, screen resolution)

• Usage data (pages viewed, session length)

• Cookies and tracking tools—always with your consent

3. Cookies & Tracking

We use necessary cookies to enable basic website functions and analytics cookies only with your consent. Functional cookies are stored automatically; non-essential cookies are opt-in. You may manage cookie preferences at any time.

4. How We Use Your Data

• Provide and improve our services

• Process orders and respond to inquiries

• Send marketing communications (only with opt-in; you can opt out anytime)

• Generate anonymous analytics to optimize website performance

5. Lawful Basis for Processing

• With consent (e.g., cookies, email marketing, data collection)

• To fulfill a contract (e.g., completing your order)

• For legitimate interests (e.g., improving services, fraud detection)—balanced against your rights

• Legal obligations (e.g., tax compliance)

6. Data Sharing

We do not sell personal data. We may share information:

• With service providers (hosting, email campaigns), only under data processing agreements

• To comply with legal obligations (tax, court orders)

• To protect rights, safety or property of users or others

7. Data Retention

We retain personal data as long as needed to fulfill the above purposes or as required by law. You also have the right to request erasure or restriction where applicable.

8. Your Rights

Under U.S. State Laws (e.g., CCPA/CPRA, VCDPA, CDPA):

• Right to access, delete, correct, or port your data

• Right to opt out of sale/sharing (we do not sell or share)

Under GDPR (if in EU/EEA):

• Access, rectify, or erase your personal data

• Restrict or object to processing

• Withdraw consent anytime

• Lodge a complaint with a supervisory authority

To exercise any of these, please contact us at bradleysgourmetcoffee.com or call us at (606) 310‑0390.

9. Security

We use industry-standard security measures (HTTPS, access controls, encrypted storage) to protect your data. However, no system is entirely secure—we cannot guarantee absolute protection.

10. Children’s Privacy

We do not knowingly collect information from individuals under 16. If we learn that we have, we will promptly delete it. If you believe we have data for someone under 16, contact us immediately.

11. Third-Party Links

Our site may link to external sites (social media, maps, reviews). We are not responsible for their practices—please review their privacy policies.

12. Changes to This Policy

We may update this policy as needed. The effective date will be revised accordingly. Please review periodically. Continued use after updates constitutes acceptance.

13. Contact Us

Mailing Address:
Bradley’s Gourmet Coffee & More
980 US‑27, Whitley City, KY 42653, USA

bradleysgourmetcoffee.com
Phone: (606) 310‑0390